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jeudi 30 octobre 2014

Tips To Get Janitorial Services Employees Right On Track

By Roseann Hudson


Starting up your own business, especially if it is in the cleaning business, is tough. You need to employ other people so that you can offer your janitorial services without worrying about falling short of the client's expectations. You will also move about efficiently if you allow your business to have more than a few employees to work with you.

If you are hiring new employees, then you have to focus on their training. Remember that it is essential for you to get them trained if you want to offer quality services to your clients. During the training, you have to optimize the things they will learn. Here are the simple tips you can follow if you want to optimize their learning.

First, you have to pick the best learning method to use for the employee you are training. If you go for the one-on-one sessions, then your training has to be tailored to fit that employee. In the case of the group sessions, since there is no training that suits all people, you can take advantage of a combination method for this.

It will be helpful for you to make use of role-playing techniques and simulation. These should be a lot of things that an employee can learn out of these methods. They can determine what they need to do without panicking. They can practice their job responsibilities within a safe, controlled environment too.

Become a strong role model for the employees. You cannot expect some things from your employees if you are not willing to do them yourself. You have to remember that the employees will be more than obliged to help out when you do the things that are supposed to be done. You have to be the leader here.

Training opportunities should not be rare. Thus, you should look for those training opportunities that can be helpful to the improvement of your employees. When you are looking for the training opportunities which are beyond basic orientations and job skill trainings, focus on those that help improve one's performance and skills levels.

You should make things real. Not just in a safe and controlled environment, you should allow your clients to have a real-life experience on what they ought to do. Let them handle the customers on their own. However, you should not let the customers know that they have become a part of the training experience of employees.

There will surely be questions in the minds of these employees. However, they might not have an idea on how they can formulate it. They might also have insufficient understanding to even make out a question. That is why it is better if you anticipate these questions and prepare the answers to them beforehand.

You better ask these employees for their feedback. Their feedback has to focus on your techniques for training them as well as you as a trainer. Through their feedback, you can diligently improve yourself as a trainer. You can also improve the training you can provide the next batch of employees. It can surely be helpful to your business if you have these feedback.




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