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vendredi 21 février 2014

Facts About Lean Six Sigma Healthcare

By Krystal Branch


Healthcare executives with the determination to be a part of the solution rather than the problem in controlling cost of healthcare and quality may have finally found the right vehicle to allow the do exactly that. They must have embraced lean six sigma healthcare which helps them to develop a culture within the organization whose commitment is to reduce defects and improve customer service. However, there are guidelines for successful implementation.

It is important that customers are offered satisfactory services in order for the healthcare facility to improve. Nevertheless, this affects all areas of the facility other than treatment but also affects the billing systems, good communication channels and availability of rooms among other important things. Hence, choose wisely project that bring about feasible improvements in delivering quality services.

Prospective projects for medical organizations have a direct relationship to the general work-flow including the registration and billing processes and all medical procedures that involve treatments. These are very crucial aspects which are of great significance even though they are implemented in stages. In order to implement them successfully, they should be prioritized according to their urgency, importance and the goals and objectives of a hospital.

Selecting and prioritizing areas that require immediate improvement is key meaning some important guidelines should be followed when selecting the projects in a health care facility. When prioritizing the needed projects, you must give significance to customer needs and also understand critical quality elements well. The customer does not need to be the patient only; it can be anyone at the facility including the nurses, doctors and administrators.

Also important is to understand the complexity of the nature of a problem. The higher the complication with measurable reaction variables, the higher the hope of the sigma assignments. Some may be can be solved by using appropriate tools needed to accelerate the process and which can be applied to cases that simply require direction and facilitation.

Characteristically, for the sigma project selection, there must be identifiable input and output processes taking place. Some of the common characteristics of these projects include well defined goals, feasibility of resources and data, visible benefits of an initiative to customers and alignment for critical health care facility issues. Additionally, there must be considerable improvement on project implementation.

When data is collected the team must determine the problem and the solution that would benefit the organization. If a simple project that can bring some quick results is done, it can bring forth more support and offer a boost to future projects and so by choosing something that is time bound, the project will become more meaningful and long lasting. In addition, if it is not controversial, you can be sure you will not face much resistance.

When it comes to selecting lean six sigma healthcare projects, medical organizations must make wise decisions in order to bring about benefits and assessable results. This should be chosen based on the specific goals of an organization and their priorities. This way, the institutions can be assured of offering the best possible customer services.




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